01 / Order
Start with a clear order.
Bring intake details, customer requirements, and shipment records together. Give operations a shared starting point before the freight moves.
Customer → order → shipment
IndustriesLogistics & distribution
Keep the freight moving.
Keep the work connected.
Custom software and applied AI for brokers, carriers, and distributors. Connect order intake, carrier systems, dispatch, and delivery records around the way your operation runs.
Client experience
Every handoff
needs the same facts.
An order changes in one system. A carrier update arrives in another. The delivery document lives in an inbox. We build the applications and integrations that connect those steps, so your team can see what happened and what needs attention.
Inside the operation
An illustrative workflow02 / Dispatch
Connect the handoffs.
Link carrier updates, dispatch actions, and documentation to the same shipment. Surface missing information and exceptions for the right person to review.
Carrier events → status → exception queue03 / Delivery
Close the loop on delivery.
Connect delivery confirmation and supporting documents to the order. Build customer visibility and billing workflows on that complete record.
Proof of delivery → customer update → billing
The records behind the work
Give the operation
a shared structure.
CustomerOrderCarrierShipmentDelivery
Each application adds useful context. Connect these records, their relationships, and the workflows around them through Benmore Substrate.
Explore the SubstrateWhere we can help.
A focused first project.
Room to connect the next.
Carrier & customer integrations
Connect booking, status events, documents, and customer portals through the APIs your operation uses.
Dispatch & exception tools
Give dispatchers a focused workspace for assignments, delays, missing documents, and the next action.
Document workflows
Use AI to help extract shipment information and prepare records, with validation and review before important updates.
Order & customer portals
Build self-service views for quotes, bookings, tracking, and delivery history.
Operational reporting
Bring service performance, order history, and exception trends into a consistent reporting model.
Owned logistics products
Turn a specialized workflow or industry dataset into a custom application you can operate and build on.
Built for the people moving the freight.
All case studies
The 357 CompanyAcquired by ALG Worldwide Logistics
100,000+ orders. A platform they owned.
Shipping, labels, and carrier onboarding for a logistics business that went on to be acquired.
Read case study
ALG Worldwide LogisticsCarrier integration
From order status to proof of delivery.
Carrier API integration, webhook updates, and delivery documentation connected to the order workflow.
Read case study
Cargo CredibleLogistics intelligence
A clearer view of the freight industry.
Search, company data, and peer reviews across more than three million logistics company records.
Read case study
“Great group to work with. They built our logistics tech platform to connect with our carriers and customers via API.”
A few practical questions.
Can you work with our existing carrier or transportation systems?
We start by reviewing available APIs, exports, event feeds, and access permissions. The integration plan follows what your systems support, with clear ownership for each record.
Where would we start?
A specific bottleneck: order intake, missing shipment updates, delivery documents, or a customer portal. We scope one useful workflow before expanding across the operation.
Logistics & distribution
Let’s look at your next handoff.
Start with a conversation about your operation and the first useful thing we can build together.