01 / Customer
Start with the relationship.
Give customers a useful way to engage with your business. Connect enrollment and account activity to the locations and experiences they use.
Customer → account → location
IndustriesRetail & multi-location operations
Every location.
One clearer picture.
Custom applications, loyalty programs, and connected operations for retailers, fuel and convenience operators, and businesses running across multiple locations.
Client experience
Your locations share a brand.
Help them share context.
Sales, customer activity, inventory, and wholesale orders can live in separate tools. We connect the records that matter and build the workflows your managers need, from a single location to a view across the business.
Inside the operation
An illustrative workflow02 / Transaction
Make the activity useful.
Connect transactions and reward events where integrations allow. Keep clear rules, reliable records, and a way for staff to resolve exceptions.
Transaction → reward event → customer history03 / Operations
See across the locations.
Bring location activity, order workflows, and reporting together. Give managers shared context while keeping the detail of each location visible.
Location records → shared reporting → manager action
The records behind the work
Give the operation
a shared structure.
CustomerLocationTransactionRewardInventory
Each application adds useful context. Connect these records, their relationships, and the workflows around them through Benmore Substrate.
Explore the SubstrateWhere we can help.
A focused first project.
Room to connect the next.
Custom loyalty & rewards
Build a rewards experience around your brand, your customers, and the behaviors you want to recognize.
POS & wholesale integrations
Connect available point-of-sale and order-system data with customer, inventory, and reporting workflows.
Location dashboards
Bring comparable sales and operating information into a shared view across the business.
Inventory & exception workflows
Create focused tools for discrepancies, stock visibility, and the handoffs around replenishment.
Customer-facing applications
Build account, membership, service, and offer experiences on web and mobile.
AI-assisted back-office work
Prepare summaries, classify incoming information, and flag records that need review.
Real work across real locations.
All case studies
Noble GasRewards program launch
2,000 rewards users. Two weeks after launch.
A custom rewards program that keeps customer relationships and the platform in Noble’s hands.
Read case study
Sun TheoryIntegrations & reporting
One view across retail and wholesale.
Connected point-of-sale data, order workflows, and analytics across a multi-location business.
Read case study
“Benmore Technologies has been amazing and has already saved our company hundreds of hours a month.”
A few practical questions.
Does this include fuel and convenience businesses?
Yes. Noble Gas is a featured example of our work in fuel, convenience, and related customer experiences. The right scope depends on the systems and workflows at your locations.
Do we need to replace our POS?
We begin with the systems already in place. Where access and APIs support it, we build around them and connect their data to new applications and workflows.
Retail & multi-location operations
Make the next location easier to run.
Start with a conversation about your operation and the first useful thing we can build together.