Benmore Technologies Fulfillment Policy for Credit Card Payments via Stripe®
This policy helps users understand how Benmore Technologies, processes orders and payments made by credit card through Stripe.

The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and all Agreements: “Client”, “You”, and “Your” refer to you, the person using this website and agreeing to the Company’s terms and conditions, either online or in a separate written contract.

“The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to Benmore Technologies. “Party”, “Parties”, or “Us” refer to both the Client and the Company. All terms refer to the offer, acceptance, and consideration of payment necessary to provide our services to the Client in the most appropriate manner, in accordance with and subject to the laws of the State of Illinois.

Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and referring to the same.

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Fulfillment Policy

At Benmore Technologies, customer satisfaction is our top priority. We take all service-related complaints very seriously. This Fulfillment Policy (the “Policy”) explains our delivery practices and the rules and guidelines for refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and the conditions for a refund. Our services are billed in U.S. Dollars.

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Delivery Policy

Benmore Technologies offers software development and staff augmentation services. These services are delivered electronically and telephonically based on client requests.

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Refunds

We may offer refunds under the following conditions: If the service has not been performed at all during the term of our engagement.

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Exceptions
Refunds or returns may not be granted if:

• You received what you ordered but changed your mind about the service.
• You were aware of issues with the service before purchase.
• You did not like the service or realized you had no use for it.
• You did not report any issues within 7 days of receiving the service/product.

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Return Policy

Benmore Technologies sells software development and staff augmentation services. Returns are not allowed, but refunds may be offered under certain circumstances as explained above.

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Cancellation Policy

Once a contract with Benmore Technologies is signed or work on a project has begun, cancellations are not permitted.

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Project Abandonment

If, after three attempts by Benmore Technologies to begin, continue, or finalize services, the Client fails to respond or participate for 30 days, the project may be deemed abandoned. In such cases, Benmore Technologies may reduce any refunds for the services to zero, with the Client agreeing to this forfeiture of any paid fees.

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Administrative Fee

All refunds are subject to a 7% administrative fee.

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How to Make a Complaint

If you are dissatisfied with the service and are eligible for a refund under this Policy, send an email to hello@benmore.tech with your complaints. We will verify your complaints, and refunds are issued at our discretion.

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